Business Application Support

STM IT Solutions knows that every industry has business applications that are vital to their success.

It is our experience that most businesses are only a few applications different from one another, and that almost everybody has an Office productivity suite. This means Word, PowerPoint, Excel, and Microsoft Outlook for email. Businesses are also going to have file access and sharing needs, printing needs, and Adobe needs, etc.

STM offers and supports all business software applications. This includes all Microsoft Office Standard & Professional suites. We also host the most popular accounting packages available, including (but not limited to): Intuit QuickBooks, Peachtree Quantum, and Sage 100/300/500.

Overview

Some industries we work with and provide support and integration include:

  • Healthcare industry: billing systems, scheduling systems, and patient EMR data management systems to facilitate patient interaction.
  • Financial Industry: contact management and portfolio management systems to manage their clients and assets.
  • Legal industry: time and billing systems as well as document management systems to effectively track and manage the services they provide to clients.

STM can help you, as a business owner select and implement the key applications for your company. Our team will work with you to assess what software applications your specific line of business requires and will make recommendations for needs and budget.

In addition, we can help with software vendor negotiations ensuring that you receive the maximum value for your purchase. Once an application is selected and purchased, our IT experts will work with the vendor to install the software to ensure its successful implementation.

Finally, we arrange to be the first tier of client support with the vendor, responsible for maintaining the software, installing vendor provided updates, and handling any issues that require escalation. STM interacts with the vendor so you can focus on your business.

Hardware Coordination

STM is a one stop shop for all of your company’s hardware needs. From desktops, to laptops, firewalls and network switches, we have the ability to get your company great deals on hardware.

We are certified partners with Dell, HP, Lenovo, SonicWall and Cisco, to name a few. Not only can we provide these at extremely competitive prices, STM can setup, install, and ensure network compatibility.

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